Refund policy

Returns within 30 days

You can request a return within 30 days of receiving your Hushborne sleep mask. For a change-of-mind return, the mask must be unused and in its original packaging.

How to request a return

Use our contact form with your order number and the reason for your return. We will provide the return instructions and address. Please contact us before sending anything back, and do not use the address printed on the parcel unless we confirm it.

Return shipping

You pay the return shipping cost for a change-of-mind return. If we sent the wrong item, or your mask arrived damaged or defective, contact us so we can arrange a replacement or refund and cover any required return shipping. The unused-condition requirement does not apply to a defect discovered through normal use.

Refunds

Once we receive and inspect an eligible return, we will confirm the refund by email and issue it to the original payment method. Your bank or payment provider may take additional time to display the credit. We do not charge a restocking fee.

This policy does not limit any rights you have under applicable consumer law.